Privacy Policy
Privacy Policy
Effective Date: January 2025
Last Updated: January 2025
Sokomi GmbH (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, sokomi.com, or engage with our services.
1. Who We Are
Sokomi GmbH is a domain and DNS solutions provider headquartered in Germany. For questions regarding this Privacy Policy or our data practices, please contact us:
Sokomi GmbH
Wachsbleiche 10
53111
Bonn
Email: team@sokomi.com
2. Data We Collect
We may collect the following categories of personal data:
- Information You Provide Directly:
- Name, email address, phone number, and other contact details.
- Billing and payment information.
- Details provided through contact forms, account registration, or customer support inquiries.
- Information Collected Automatically:
- IP address, browser type, and operating system.
- Device identifiers and usage data.
- Cookies and similar tracking technologies (see our Cookie Policy for more details).
- Third-Party Data:
We may receive information about you from third parties, such as analytics providers or marketing partners.
3. How We Use Your Data
We use your data for the following purposes:
- To provide and manage our services, including domain registration and DNS management
- To communicate with you regarding your account, services, or inquiries
- To process payments and invoices
- To improve our website, products, and services through analytics
- To comply with legal obligations or enforce our terms and conditions
- For marketing purposes, where permitted by law or with your consent
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Performance of a Contract: To provide our services or respond to your requests
- Consent: Where you have provided explicit consent (e.g., for marketing communications)
- Legal Obligation: To comply with applicable laws and regulations
- Legitimate Interests: To improve our services, protect our business, and communicate with you effectively
5. Data Sharing and Disclosure
We do not sell your personal data. However, we may share your data with:
- Service Providers: For hosting, payment processing, and analytics
- Regulatory Authorities: To comply with legal obligations
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Others with Your Consent: Where you explicitly agree to the sharin
6. Data Retention
We retain your data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. Specific retention periods depend on the type of data and its purpose.
7. Your Rights
Under the GDPR and other applicable laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request corrections to inaccurate or incomplete data
- Deletion: Request the deletion of your data, subject to legal obligations
- Restriction: Request limited processing of your data
- Data Portability: Request a copy of your data in a machine-readable format
- Objection: Object to processing based on legitimate interests or direct marketing
- Withdraw Consent: Withdraw consent where applicable
To exercise your rights, please contact us at team@sokomi.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or destruction. However, no system can guarantee complete security.
9. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses or other lawful mechanisms.
10. Children’s Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Sokomi GmbH
Wachsbleiche 10
53111
Bonn
Email: team@sokomi.com
This Privacy Policy is provided in compliance with the GDPR and other applicable laws. By using our website or services, you agree to the collection and use of information as described in this policy.
